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CUSTOMER TESTIMONIALS "You all might want to pass my comment on to your repair team. You should know that I find the refurbishing job to be excellent and made the shoes probably better than what they were like when they were new. Thank you." Wayland T. "Just a brief note to let you know the shoes arrived and I'm very pleased with the resoling and refurbishment. The shoes look like new and are quite comfortable. Thank you." Martin M. "I received both pair of walking shoes you resoled for me. I am so pleased with the work that I wanted to write and thank your team. A job well done is a rare thing in the world today. A job beautifully done is even rarer. Your group at Mephisto did a spectacularly good job for on my shoes--which I had worn to a fare-thee-well. Thank you and please thank them for such great work!" Margaret H. "Just received my Spinnaker boat shoes back from being resoled. When I opened the box I thought you sent me a new pair of shoes. Great job everyone." William H. "My shoes arrived this date and the restoration was excellent. I am extremely pleased. They are literally like the day I purchased them. Thank you very much for the work and efforts of your staff. They should last many more years." Eric E. "I received my re-soled Mephisto boots several months back and have been meaning to tell you how pleased I am with the worksmanship. The soles are brand-new; the boots are polished; the shoelaces are new; the cedar shoe trees are beautiful. I was so happy to see my beloved boots in such a resurrected condition that I almost cried! Thank you for your excellent work." Regina M. "Thank you for the extraordinary attention to detail in your recent resole of my Mephisto Hurrikan boat shoes. They arrive today and are virtually new shoes. The care and attention even extended to the packing for return. An outstanding job in all aspects." Jim W. "I received my sandals back today, and the quality of the refurbishment far exceeded what I had expected! Thank you very much for the excellent job that you did restoring sandals that I thought were destined for the charity pile. I will definitely be recommending your company to other Mephisto owners." Tony "I just wanted to thank you for the great job in refurbishing my Mephistos. I thought they were beyond repair, but they came back like new! In addition, your customer service is extraordinary at every stage - from the ease of sending the shoes postage paid, to the email that you received them, getting a check-in phone call to confirm a choice in the work, an email letting me know my Mephistos were being shipped to me...and they came within 2 days of that. The overall turnaround time fulfilled my expectations. Thanks for the terrific service and outstanding repair work. I couldn't be happier!" Robin B. "I've worn my newly repaired Mephisto sandals and want to say thank you for the fine repair and amazing service. When I am in need of further repairs, I'll look forward to working with you again." Wanda K. "Don, I now have both my resoles. They look like new. You are magicians! Many Thanks, and best regards." Jim U. "I sent my 10 year old Mephisto in for refurbishing and was amazed at what I got back! Fantastic, good for another 100k miles. Thank you." Mike C. "I am impressed with the quality on the first pair of Mephisto shoes you repaired. I received them a few weeks ago and once again was reminded there's no substitute for fine craftsmanship. I've had these since 1987, and they are just like new again..Thanks again and keep up the good work." GS "First - million of thanks! Second: there was telepathy between us - as I was talking with your associate who told me that you are not available right now, I received your e-mail.... Thank you Olga very-very much having so much patience with me. Mephisto should be proud and happy to have you working with them!" Dafn "I just received a pair of Match walking shoes that received basic resole service. Thank you! All I heard about MEPHISTO's resole service, that it will make well worn shoes new again, was true. My worn out shoes were completely restored and revitalized, they are all NEW again indeed! MEPHISTO's quality control must be thorough as each shoe had a tag with a barcode and information regarding my order printed on it. I was also impressed by the careful packaging MEPHISTO did for my shoes. Overall I was very much impressed by the courteous and professional service MEPHISTO has provided. Thanks again!" J.U. "They are amazing! You guys did an excellent job on my favorite shoes!!! I do so appreciate this service. Roberta "I received my Mephisto shoes that you refurbished and they are terrific. Should be good for another 100 miles!" Bob T. "I received my rejuvenated sneakers today and they are like a brand-new pair. Wonderful job. Thank you and Happy Holidays." Joan "Thank you all for the great service! I have all three pairs of my refurbished shoes and they look like new! Thanks again." Mark L. "My refurbished Elka sandals arrived yesterday. Thank you for making them look like brand new. I am so pleased with the workmanship. What a painless procedure for me. Thank you again." Yvonne B. "Thank you--the shoes arrived today and I love them--good job--I sure missed my Mephisto so bably I went to Nordstroms and bought another pair." Glynn P. "WOW - I can't believe how the shoes looks - did you send me new shoes? They look like brand new!!!" Rayleen C. "The shoes arrived and the work was special, just like a new pair of shoes. Thank you for a great job and the timing was good too. I would be barefoot without Mephisto. Best Wishes to all, as we move into another season." Darren G. "Got my shoes returned to me today and they are fantansic. I am so pleased with the result. I wear them alot and now they are refreshed thanks to the staff. Cant wait to put them on! Many thanks again." Mary R. "Wow! My sandals came back and I am amazed! Thank you! I love it! The shoes are brand new! I like that you all refurbish shoes rather than having to throw them out." Penny "It is so nice to deal with a company that not only cares for their customers shoes but also care for their soles!" Sam "The shoes arrived - my husband thinks they are fabulous - like brand new! Thank you." Shirley P. "Thank you Ms. Garcia, I received my shoes yesterday. They look wonderful. I regret that I didn't send them sooner!!! Thank you so much." Carleton H. "I just received my shoes that I had your company re-sole. I am so amazed by how they look. The shoes look so good that I thought you just gave me new shoes. THANK YOU...for the incredible work!! You definity have my repeat business. Aloha." Shawn W. "I received my sandals in the mail yesterday, and they look beautiful. I put them on, and they feel amazing, too. Thank you so much for the time and effort you put into resoling my shoes, and ensuring that they would be returned to me in a timely manner. The service I have received here is what I have come to respect from Mephisto. It is a large part of why I will continue to be a Mephisto shoe-wearer & recommend the product to others." Aletta C. "I just got my shoes and sandals back this spring. Your company not only did A FANTASTIC JOB but got them back to me sooner than I expected because I depend on them so much! THANK YOU AGAIN!!" Gerry F. "I would like you to forward my appreciation to the person who completed the order for resoling and refinishing of a pair of shoes I sent in. Ther work was perfect, including careful attention to a few small stitching areas that needed to be repaired. The shoes look like new, and I expected at least some problems with teh repair. Congratulations on a job well done!!!" Garth O. |
RESOLING PARAMETERS Most Mephisto footwear is designed to be resoled. However due to the extensive number of Mephisto styles, there are some exceptions to turn-around time and availability: |
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